BOOKING TERMS & CONDITIONS
​
A minimum deposit of 25% is required to confirm the reservation with the balance payable 30 days prior to arrival.
We are only able to hold a reservation for 7 days without a deposit.
Your deposit will be non-refundable if:
-
You fail to show up
-
Cancellation is made 14 days prior. If cancellation is made before the above period, the deposit will be refunded minus bank charges and a 20% administration fee.
Once you have arrived your accomodation costs are non-refundable if you decide to leave prior to your booked departure date.
Payments can be made via direct debit, PayPal or credit card. We accept most major credit cards, however payment made with credit cards will be charged an extra 1.5% to 3% (depending on card) due to bank charges.
Full details of our bank account will be given at time of booking confirmation.
Check in time: 2PM
Check out time: 11:30AM
(Late checkout is available for half daily rate)
-
Use of facilities including our swimming pool is at your own risk.
-
Guests are liable for any breakages and damages beyond normal wear and tear.
-
Please be advised that Villa Luka is not responsible for any incidents resulting in personal or property damages due to events beyond our control.
-
Please be aware of wet areas and uneven surfaces as guests are responsible for their own safety whilst on Villa Luka property or during your participation in any activities during your visit to Bali. We will not accept responsibility for any delay, additional expense or inconvenience which may be caused directly or indirectly by events out of our control.
-
Please use the safety boxes provided.
-
Pool fencing is available and can be arranged for the pool. Please ensure children are supervised at all times.
*** NYEPI DAY
On Nyepi Day the airport is closed and NO check in or check-out is possible
What is Nyepi Day?
Nyepi Day is the Balinese day of silence. The day before Nyepi everything shuts at midday so it is important to get money and essential items for that evening and the following day. The streets come alive with celebrations and you really get to experience a Balinese tradition. On Nyepi day you can not leave the villa and are asked to keep noise to a minimum.